Refund Policy

This policy applies to payments for FallinsPro plans. FallinsPro is operated by Abraham Garcia.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including a change of mind. You do not need to give a reason.

How to request a refund

Payments and refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request a refund:

• visit paddle.net and look up your order using the email address you paid with, or
• email us at support@fallinspro.dev and we will arrange it with Paddle for you.

Approved refunds are returned to the original payment method. Your bank or card issuer may take a few business days to show the money.

Cancelling a subscription

You can cancel at any time from My account or through Paddle. Cancelling stops future charges. Published games are taken offline when your plan ends, and all of your projects, code and assets stay saved in your account so you can publish again later.

Failed renewal payments

If a renewal payment fails, we keep your publishing access active for one month so you can update your card. After that, publishing pauses until a payment succeeds.

Duplicate or incorrect charges

If you were charged twice or believe a charge is wrong, contact support@fallinspro.dev with the date and amount and we will correct it, outside of the 30-day window if necessary.

Contact

FallinsPro, operated by Abraham Garcia — support@fallinspro.dev. Paddle's own refund policy is available at paddle.com/legal/refund-policy.